Ken’s Gardens Return Policy

Any item in saleable condition can be returned within 30 days. Items will be refunded by method of payment. All returns must be accompanied by product and cash register receipt dated within 30 days.

Ken’s Gardens Plant Warranty

At Ken’s we take great care to bring you the highest quality plants. If your plants are not doing well for whatever reason, we will replace them with the same or comparable plant or store credit.

Please speak to a member of our staff before returning plants. In many cases, they can recover with a little TLC. Warranty plants must be accompanied by product and cash register receipt.

Trees & Shrubs: Most  are guaranteed for 1 year from purchase date*

*Rhododendron, Azalea, Pieris and Crape Myrtle are guaranteed for the year which purchased – no winter guarantee.

1 year from purchase (30 days for trees/shrubs that were not planted in the ground)

Perennials/Herbs: 30 days from purchase

Tropical/Houseplants: 30 days from purchase

Annuals/Hanging Baskets: 30 days from purchase

Hard Goods: 30 days from purchase